Did you know that when you upload a video to YouTube it automatically adds captions using voice recognition software? In theory this is a great feature which will help consumers who are deaf or hard of hearing to access these videos. However, the software isn’t always accurate and if the auto-captions aren’t edited then often they are incomprehensible.
ACCAN has become increasingly aware of this issue and is calling on all Government agencies, politicians, political parties and any other organisations that post videos online to fix their auto-generated captions.
Thousands of people around the country depend on captions to enjoy watching YouTube videos and to access important information from Government agencies and organisations. You'd be surprised how many people neglect to edit the auto-captions on their videos, but it can make a world of difference for people who are Deaf, hard of hearing and those who rely on captions to access information.
Visit the ACCAN website for more information on the issue and for instructions on how to edit auto-captions on YouTube.